BPOVoice.com today announced the release of its much awaited Outsourcing Survey 2009 Report. With global recession andsensitive market sentiments, there is a state of confusion and sense ofsuspicion regarding outsourcing business in the months to come.
BPOVoice.com has attempted to understand market sentiments inorder to realize the possible behavior of outsourcing business especially theone related to India. 52 % of these respondents have felt the impact ofrecession to some extent and expecting more to come. Besides this there is amixed bag of feelings with varying degree of confidence as well as fear in themarket and there seems to be some kind of business logic shift in this dynamicatmosphere of business chaos.
The survey team got response from 600 people across the globe whoare directly or indirectly related to the outsourcing industry expressing theirviews on some of the critical questions asked to them during the survey.
The main finding of the survey was thatlarge number of people were confident and believed that India will be able tosurvive the ongoing slump in the market. As many as 62% respondents believedthat India would still do well because it is still a low cost high qualityoutsourcing destination
The report documents the views of the respondents and analyzestheir sentiments & expectations giving hint of the possible Opportunities& Threats in 2009 for the outsourcing industry prevailing globally.
“The mood in the market was obscure and confidence level amongstcorporates as well as employees was not so promising. With this survey reportwe wanted to find out the actual market scenario which could help many, analyze“Opportunities and Threats” in outsourcing sector in the coming FY 2009”, said,Ankush Wadhwa, Co-Founder and Head Business Development, BPOVoice.com.
Further to this Amit Saxena , Founder, BPOVoice.com, added “Thereare some challenges to address like rebuilding the faith of the clients ,emerging competition and temporary setbacks like policy changes in US etchowever all this would make the industry more mature , stable and stronger thanbefore”
This report is expected to give insight to Outsourcing industryglobally with a bent more towards India business market.The complete report isavailable atbpovoice.com
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About BPOVoice.com
BPOVoice.Com is an ever growingnetwork of BPO professionals. Its focus is to endow its members with the newsand up-to-date information from around the globe with its internal research aswell as through knowledge of experts across the globe. This makes the resourcemore robust and gives a third dimension to conventional views on outsourcingbusiness.
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