Feb 26, 2009

Godrej Appliances announces SmartCare, a 'Free Service Camp' for all of its appliances till 31st March, 2009

Godrej Appliances - The largest engineering and consumer products company in the country announces Smart Care, a Free Service Camp for all of its appliances till 31st March 2009. Godrej Smart Care is conducting a Free Service Camp for all of its appliances till 31st March, 2009. The Customer of the 21st Century is stressed for time, sophisticated, demanding diverse, fickle, tech savvy and last but not the least very smart. Be it a refregirator or washing machine who want to avail the Free service needs to call on a National Toll Free No. 1-800-209-5511(ALL OPERATORS), 1-800-225511(BSNL LANDLINE). Provide full details of the appliance required to be done free service. It has a 24 x 7 call center a unique facility for appliances user, which is a first time in the Country .

Every single customer call is replied immediately with a sms on the call number, and when the call is closed confirmation SMS sent to the customer with the details of the payment received, and confirming the customers delight. An innovator in the appliances service for this process. Customers will be communicated immediately by sms about the call number. When the call is closed the details confirmed back with the customers on SMS. Updation of the customer’s data will be done in the Godrej Company’s data base for all warranty registrations. Customers will not be charged for any inspection charges. Customers can avail special discounts on plastic parts and any other parts. It will provide exciting range of appliances accessories specially designed to suit the needs of Godrej appliances users. Also offered are hefty discount plus free gifts on all types of extended Warranty offers!

Appliances being serviced as old as 15 years setting the highest standard of customer satisfaction in the country.

It has the highest number of service centers at 470 across the country. Training is also done in collaboration with ITI’s and government of India. This number is the highest for an appliances service provider. It has a unique call centre number 60002030 operational in nearly 200 cities

The smart care with its punch line "services for better living" and robust infrastructure to support and serve the customer 24 x 7 has come out with this free service campaign which is a win-win situation for the customer. Call on 186030002030 or 60002030 to avail the benefits.

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